Frequently Asked Questions
Our standard bag features a nylon outer layer on neoprene. While it’s durable, it may get slightly damp if wet, and dirt can be harder to wipe off.
The premium bag has a silky, smooth outer layer that repels water and is easy to wipe clean. Both types are machine washable on a cool wash for easy maintenance.
Absolutely! The Dicky Bag uses an odour-proof seal thanks to its airtight rubber design. The seams are glued and blind-stitched, creating a robust barrier to keep any smell contained. Many customers even forget to empty their bag because it works so well!
While the Dicky Bag blocks odours from escaping, a scented disc ensures it smells fresh inside. This disc releases a pleasant aroma each time you reopen the bag after discarding the contents.
Our scented discs function like most cardboard air fresheners. On average, they last around 3 months, although their longevity depends on your usage and how odorous the contents are. Airing out the bag can extend the disc’s effectiveness.
Yes, the Dicky Bag can be either hand-washed or machine-washed on a cool setting. However, avoid tumble drying as it can damage the materials.
Yes, you can use any pick-up bags. Our bag is designed to hold both flat-packed and roll-style bags, with space for up to two rolls, so you’re never caught short.
The Dicky Bag is crafted from high-grade neoprene, similar to wetsuit material, ensuring durability and superior odour protection. Unlike cheaper materials, this neoprene maintains airtight seals and lasts longer. Every Dicky Bag is made in the UK, supporting local jobs and high-quality production standards. While the price might seem high, many customers find it a worthwhile investment.
Yes, we can. One advantage of UK-based manufacturing is easy access to parts. If your clip breaks, we can send a replacement or repair it for you.
Yes, we may be able to repair a broken zip, depending on the issue. Some repairs may take longer than others.
If your Dicky Bag needs freshening up, follow these steps:
- Wash the bag.
- Spray with a fabric freshener.
- Insert a new scented disc.
These steps should help restore its freshness.
For deep cleaning, spray the inside with ‘Oxi-Action’ pre-wash laundry stain remover, let it sit for 30 minutes, and rinse with cold water. Follow with a machine wash on a heavy-soil cycle. Sprinkle baking soda inside, let it dry, vacuum it out, and use an odour eliminator spray. Finally, insert a new fragrance disc for a fresh scent.
Yes, provided the bag is unused and in original condition, you can exchange it for the correct size.
Email us a high-resolution image (bold and simple designs work best). We’ll send you artwork for approval, and then sublimate the image onto the neoprene. Logo placement works best on the lid, with a cost of just £1.50 per bag for this customisation. Orders of 10 bags or more qualify for a trade discount.
We discontinued pick-up bags on rolls to reduce our carbon footprint and support UK-made, biodegradable flat-pack bags. By manufacturing these bags locally, we help reduce packaging waste and contribute to the British economy.